When we decided to change our kitchen we were unsure of what style we wanted. In order to get ideas we decided to visit many showrooms as far and wide as Edinburgh, London, Cambridge, Cumbria and Harrogate. It was on Wigmore Street, London that we first saw an Alno kitchen – this was not the style we had thought we wanted however as soon as we saw the Alno product and style it excited us.
We were nervous about making such an expensive purchase so wanted the confidence in the expertise and knowledge that we were making the correct decisions. On arriving at Kitchenology’s showroom we received a friendly greeting from Jennifer. We were able to look at the displays without any sales pressure. Jennifer was on hand to answer any questions and provide lots of information. At this stage we were still exploring options and styles so left armed with information and continued on our search to find a kitchen we could live with and a company who were able to understand our family requirements, budget and tastes.
Jennifer indicated that she was flexible to meet with us when we wanted to suit our busy working and personal lives. After further visits to local designers/showrooms we narrowed it down to two suppliers to help with the design process. We chose Kitchenology as we found that Jennifer listened to our requirements, was able to offer suggestions based on practical experience. All the designs were within our budget and we never felt that we were been oversold anything. Using the planning area we were able to have the time to play with the design Jennifer created, merging the preferred features into our ideal design.
During the various consultation meetings Jennifer paced the sessions to ensure that we did become overwhelmed with decisions providing us with the space to think, review, an consider our choices. She also advised that for the internal drawer unit features to defer these decisions until after installation so that we would decide what we wanted from using the kitchen, therefore avoiding unnecessary additional expense on unrequired items.
In terms of fitting the installation team were flexible in timing to fit in with the overall building project. The installation happened on time and to plan.
The finished product is amazing – we are thrilled with our new living space which is very much the heart of our home. With Jennifer’s assistance we have created a wonderful environment where we gather with family and friends. The reaction from our friends has also been entertaining – one friend was physically speechless as it was so fantastic, friends continually offer positive comments, even our children’s friends offer comments suggesting it’s a great ‘social gathering place’.