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Exceptional Standards

Quality standards are important to us. That’s why we’re proud to be members of:

www.kbsa.org.uk

All KBSA members follow an Approved Code of Conduct and are subject to strict monitoring to make sure you get the best professional service available. This covers:

Design

A personal design service offering innovative design advice to perfectly complement your home.

Confidence

Excellent value for money with plans and prices agreed in advance.

Installation

Installation by fully qualified local specialists, with everything arranged for you.

Satisfaction

The whole job completed on time and on budget, leaving you with the reassurance that the after sales team will take care of you when your project is complete.

www.bikbbi.org.uk

Our members are covered by the following standards:

Police Checked

Members are police checked to ensure consumers aren’t hiring a potential problem.

Fully Insured

All members hold a minimum of £2m Public Liability Insurance for peace of mind.

Continually Monitored

Only members with a continuous record of excellence are permitted to maintain membership.

Follow Code of Conduct

Members follow an approved code of conduct to ensure professional service for all consumers.

Dispute Resolution

If a consumer is ever unsatisfied, we provide practical advice and guidance to both parties.

Free Practical Advice

Check out the consumer section of our website for information on all things installation related.

Approved Terms

Our members provide approved written terms and conditions of service in line with consumer law.

And we are registered with…

www.niceic.com

NICEIC is the UK’s leading voluntary regulatory body for the electrical contracting industry. It has been assessing the electrical competence of electricians for nearly sixty years and currently maintains a roll of over 26,000 registered contractors. NICEIC has developed a reputation amongst consumers, specifiers of work and industry for promoting safety, integrity and technical excellence.

Safety and competence

Contractors registered by NICEIC are assessed on a regular basis to ensure that they are competent and capable of meeting the relevant technical and safety standards, codes of practice and rules of the Schemes they are registered to.

Compliance with building regulations

Contractors registered to NICEIC Building Regulations Schemes in England and Wales are authorised to self-certify their work to the Local Building Control Body. This saves you both time and money when undertaking work that requires notification under the Building Regulations.

Platinum Promise and Complaints Procedure

We expect all NICEIC registered contractors to provide a quality service to their customers. We stand behind the quality of NICEIC registered contractors and we believe that as a consumer you should have peace of mind. Our Platinum Promise means that if you are not happy with the work that is done by an NICEIC registered contractor and we agree that it is deficient we will help to put it right.

www.gassaferegister.co.uk

This is the official list of gas businesses who are registered to work safely and legally on boilers, cookers, fires and all other gas appliances. By law all gas engineers must be on the Gas Safe Register.


Case Studies

Our customers are our best recommendation. Hear what some of them have to say about our Exceptional Kitchens…

Pearl grey gloss kitchen – Cambridge

Pearl grey gloss kitchen – Cambridge

Design: Handleless pearl grey gloss and textured oak effect blend

Having one company supply all of the expertise, and manage the site, made it a lot less stressful.

Williams, Cambridge
Grey stone oak blend kitchen – Beyton, Bury St Edmunds

Grey stone oak blend kitchen – Beyton, Bury St Edmunds

Design: Lava grey stone finish combined with oak accents

The design stage was enormous fun. It gave us an opportunity to play around with different layouts and styles.

Alderton, Suffolk
Handleless matt grey kitchen – Ipswich

Handleless matt grey kitchen – Ipswich

Design: Handleless matt grey kitchen

The installation team arrived on time, ensured I had minimal disruption in the house, cleaned up after themselves every day and finished the project on time.

Woodrow, Ipswich